You have 14 days from delivery to return your R9 for a refund, provided it is unused, unregistered and in the original crate with all packaging.
Bikes that have been ridden are assessed individually. Reasonable wear is fine; damage, modification or missing parts will reduce the refund.
Return shipping on a change-of-mind return is the customer’s responsibility and typically runs $150–$250 depending on distance. If the bike arrived damaged or faulty, we cover it entirely.
Refunds are issued to the original payment method within 5 business days of the bike arriving back at our warehouse.